Privacy Policy

We may collect the following types of information:

a. Personal Information

When you participate in strategy sessions, enroll in the Inner Circle, or interact with our services, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Demographic information (age, location, professional background)
• Payment and billing information
• Business information (current income, goals, experience level)
• Communication preferences and opt-in consents
• Session attendance data and engagement metrics
• Other responses submitted through forms or during coaching sessions

b. Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookie and tracking technology data
• Location data (general geographic location)
• Session recordings and interaction data (with consent)

c. Third-Party Information

• Information from social media platforms (if you connect accounts)
• Data from advertising and analytics partners
• Public information to verify identity and prevent fraud

SMS Data Collection

When you provide your phone number and opt in to SMS communications, we collect:

• Your mobile phone number
• Carrier information
• Opt-in timestamps and consent records
• Message delivery and engagement data
• Opt-out requests and preferences

How We Use SMS Data

• Send appointment reminders and program updates
• Deliver educational content and coaching tips
• Provide customer support and account notifications
• Share promotional offers (only with explicit consent)
• Conduct surveys and gather feedback

SMS Data Sharing

We do not sell, rent, or trade your phone number to third parties for their marketing purposes. We may share SMS data with service providers who help us deliver messages and maintain our systems. You can opt out at any time by replying "STOP" to any message or contacting us directly.

We use the collected information for the following purposes:

Service Delivery

• Provide access to the Inner Circle program and materials
• Deliver coaching sessions and educational content
• Process payments and manage your account
• Provide customer support and technical assistance
• Schedule and manage strategy sessions

Communication

• Send program updates, announcements, and reminders
• Respond to inquiries and provide customer support
• Deliver marketing communications (with your consent)
• Conduct surveys and gather feedback
• Send appointment confirmations and session details

Business Operations

• Analyze usage patterns and improve our services
• Prevent fraud and ensure security
• Comply with legal obligations
• Conduct research and analytics
• Monitor program effectiveness and participant progress

We DO NOT sell your personal information. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who help us operate our business, including:

• Payment processors (Stripe, PayPal, etc.)
• Email marketing platforms (ConvertKit, Klaviyo, etc.)
• SMS service providers and communication platforms
• Website hosting and analytics services
• Customer support platforms and CRM systems
• Scheduling and coaching platforms

Legal Requirements

We may disclose information when required by law or to protect our rights, safety, or the rights of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

With Your Consent

We may share information for other purposes with your explicit consent.

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage information.

Types of Cookies

• Essential Cookies: Necessary for website functionality and program access
• Analytics Cookies: Help us understand site usage (Google Analytics, Facebook Pixel)
• Marketing Cookies: Used for targeted advertising and retargeting campaigns
• Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings, though some functionality may be limited if you disable certain cookies. We also use tracking technologies to optimize our marketing and improve program delivery.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and monitoring
• Access controls and staff training
• Secure payment processing through PCI-compliant providers
• Encrypted storage of sensitive information

Data Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by law.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Retention Periods

• Account Information: Until you request deletion or close your account
• Transaction Data: 7 years for tax and legal compliance
• Marketing Data: Until you opt out or request deletion
• SMS Data: Until you opt out, then deleted within 30 days
• Session Recordings: 2 years or until you request deletion
• Analytics Data: Aggregated data may be retained indefinitely

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

Exercising Your Rights

To exercise these rights, please contact us at the information provided below. We will respond to your request within 30 days. For SMS opt-outs, reply "STOP" to any message for immediate processing.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete that information promptly.

Our website, programs, or communications may include links to external platforms such as Zoom, scheduling platforms, or social media. These platforms operate under their own privacy policies. We are not responsible for their practices or content.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

For material changes, we will provide additional notice through email or prominent website notice.